Comments on: Data Days http://www.kieranoshea.com/2008/08/29/data-days/ A little spot on the web all about me, my work and my life in general! Wed, 16 May 2012 11:54:36 +0000 http://wordpress.org/?v=2.0.11 by: Matt http://www.kieranoshea.com/2008/08/29/data-days/#comment-83261 Sun, 31 Aug 2008 00:08:16 +0000 http://www.kieranoshea.com/2008/08/29/data-days/#comment-83261 "Can a computer really say 'Sod off...' " They can if you forget to say "sudo" :P “Can a computer really say ‘Sod off…’ ”

They can if you forget to say “sudo” :P

]]> by: Norman http://www.kieranoshea.com/2008/08/29/data-days/#comment-83258 Sat, 30 Aug 2008 23:53:49 +0000 http://www.kieranoshea.com/2008/08/29/data-days/#comment-83258 Banks have only recently been forced to admit that it doesn't take them six to seven working* days to transfer money from one account to another, rather it is an almost instantaneous process! *I say working, but since when do computers not have working days? Can a computer really say "sod off, I need Saturday and Sunday to do my DIY/take the kids swimming/go to the pub"? There are some processes that really do take time. For example, whilst working for RBS we qouted 6-10 days for new cards to be delivered, but then the order to have the card printed had to be queued, the card printed and dispatched. In practice this only took 3/4 days, but Royal Mail are not known for their timely service. Archaic practices are in evidence everywhere - not just banks. It will only stop when customers stop accepting the excuses they are given. Bank charges are a key example - it was only when it became financially unviable to continue the illegal fining and charging of customers that it was worth the banks actually adhering to the law! Banks have only recently been forced to admit that it doesn’t take them six to seven working* days to transfer money from one account to another, rather it is an almost instantaneous process!

*I say working, but since when do computers not have working days? Can a computer really say “sod off, I need Saturday and Sunday to do my DIY/take the kids swimming/go to the pub”?

There are some processes that really do take time. For example, whilst working for RBS we qouted 6-10 days for new cards to be delivered, but then the order to have the card printed had to be queued, the card printed and dispatched. In practice this only took 3/4 days, but Royal Mail are not known for their timely service.

Archaic practices are in evidence everywhere - not just banks.

It will only stop when customers stop accepting the excuses they are given. Bank charges are a key example - it was only when it became financially unviable to continue the illegal fining and charging of customers that it was worth the banks actually adhering to the law!

]]> by: Matt http://www.kieranoshea.com/2008/08/29/data-days/#comment-83244 Sat, 30 Aug 2008 22:41:10 +0000 http://www.kieranoshea.com/2008/08/29/data-days/#comment-83244 Its this sort of thing that makes me shudder and dread my future career. I am steadily convinced I will be banging my head against so many brick walls, knowing that I, we, and the whole industry could do so much better, but we can't because an accountant postulated that it might be beneficial for profits to not do the best we can :( Its this sort of thing that makes me shudder and dread my future career. I am steadily convinced I will be banging my head against so many brick walls, knowing that I, we, and the whole industry could do so much better, but we can’t because an accountant postulated that it might be beneficial for profits to not do the best we can :(

]]> by: raby whyte http://www.kieranoshea.com/2008/08/29/data-days/#comment-83230 Sat, 30 Aug 2008 21:48:52 +0000 http://www.kieranoshea.com/2008/08/29/data-days/#comment-83230 This is a classic example why I hate banks so much (with pleasure sometimes). I worked in the RBS callcentre for 6 months, I lost count the amount of times I said and thought the words "Why are things done like that?!". Constantly, the very frustrating archaic processes really annoyed me. This is a classic example why I hate banks so much (with pleasure sometimes).
I worked in the RBS callcentre for 6 months, I lost count the amount of times I said and thought the words “Why are things done like that?!”.
Constantly, the very frustrating archaic processes really annoyed me.

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