Comments on: Bulldog are rubbish http://www.kieranoshea.com/2007/05/26/bulldog-are-rubbish/ A little spot on the web all about me, my work and my life in general! Tue, 06 Jan 2009 13:19:51 +0000 http://wordpress.org/?v=2.0.11 by: Spudnic http://www.kieranoshea.com/2007/05/26/bulldog-are-rubbish/#comment-77873 Tue, 29 Jul 2008 07:45:01 +0000 http://www.kieranoshea.com/2007/05/26/bulldog-are-rubbish/#comment-77873 I had a phone call last week, when i answered I was played a recorded message stating that this call was from Bulldogdsl please wait, any way after waiting 3 minutes a very cocky lady says "Hello! name please" , I ask her what she ment she rang me does she not know who I am, she states she does so I ask her who am I then as she called me, she told me she cannot release that information, I then asked her the first line of my address she said she couldnt release that either. She then asked me my address as she said she needed to confirm I was who I said I was. I told her I dont release this information to cold callers and how can I be sure she was from bulldog. She very cockly stated were I not to give her the information I would be cut off. (My credit card was updated and I had not updated the details on there system I didnt know that). Within 5 minutes of the phone call I was cut off. The manners of bulldog was startling, the price I pay for there service even thought it is intermittent at times. I pay for the 16 meg connection and I am a web developer, they might say you get 16 meg connection but I live 90 meters away frmo one of the largest exchanges in London, I have all new wired appartment but I am lucky to get download speeds of 1 meg a second and upload speeds of 300kbs, the ping is only about 40. All is all bulldog is a lie and offers crap service and shocking manners. I had a phone call last week, when i answered I was played a recorded message stating that this call was from Bulldogdsl please wait, any way after waiting 3 minutes a very cocky lady says “Hello! name please” , I ask her what she ment she rang me does she not know who I am, she states she does so I ask her who am I then as she called me, she told me she cannot release that information, I then asked her the first line of my address she said she couldnt release that either. She then asked me my address as she said she needed to confirm I was who I said I was. I told her I dont release this information to cold callers and how can I be sure she was from bulldog. She very cockly stated were I not to give her the information I would be cut off. (My credit card was updated and I had not updated the details on there system I didnt know that). Within 5 minutes of the phone call I was cut off.

The manners of bulldog was startling, the price I pay for there service even thought it is intermittent at times. I pay for the 16 meg connection and I am a web developer, they might say you get 16 meg connection but I live 90 meters away frmo one of the largest exchanges in London, I have all new wired appartment but I am lucky to get download speeds of 1 meg a second and upload speeds of 300kbs, the ping is only about 40. All is all bulldog is a lie and offers crap service and shocking manners.

]]> by: Richard Brown http://www.kieranoshea.com/2007/05/26/bulldog-are-rubbish/#comment-32859 Sun, 08 Jul 2007 03:20:11 +0000 http://www.kieranoshea.com/2007/05/26/bulldog-are-rubbish/#comment-32859 Take a look at http://www.thephone.coop/. Absolutely brilliant. Customer service excellent and an excellent fair use policy. Take a look at http://www.thephone.coop/. Absolutely brilliant. Customer service excellent and an excellent fair use policy.

]]> by: Dan http://www.kieranoshea.com/2007/05/26/bulldog-are-rubbish/#comment-26682 Sat, 02 Jun 2007 16:57:25 +0000 http://www.kieranoshea.com/2007/05/26/bulldog-are-rubbish/#comment-26682 I use UK Online, £19.99/month for their 8mbit connection. They have a fair use policy but I've been informed by their customer services that it's about 500GB a month.. probably even enough for Kieran's uses ;) I use UK Online, £19.99/month for their 8mbit connection.

They have a fair use policy but I’ve been informed by their customer services that it’s about 500GB a month.. probably even enough for Kieran’s uses ;)

]]> by: Norman Ralph http://www.kieranoshea.com/2007/05/26/bulldog-are-rubbish/#comment-25252 Mon, 28 May 2007 09:05:39 +0000 http://www.kieranoshea.com/2007/05/26/bulldog-are-rubbish/#comment-25252 I really struggle with BT, sure the connection is fairly stable and their customer services are adequate (I wouldn't go so far as to say superb) but as Kieran says their fair use policy is ridiculously low. In fact I am really struggling to find any ISP that offers the levels of connection I need matched with the service I require in terms of contact and support. At the monent, UK Online seems the best option, but if anyone has any ideas let me know. I really struggle with BT, sure the connection is fairly stable and their customer services are adequate (I wouldn’t go so far as to say superb) but as Kieran says their fair use policy is ridiculously low. In fact I am really struggling to find any ISP that offers the levels of connection I need matched with the service I require in terms of contact and support.

At the monent, UK Online seems the best option, but if anyone has any ideas let me know.

]]> by: Kieran http://www.kieranoshea.com/2007/05/26/bulldog-are-rubbish/#comment-25118 Sat, 26 May 2007 21:38:57 +0000 http://www.kieranoshea.com/2007/05/26/bulldog-are-rubbish/#comment-25118 My only problem is that not only do I need superb quality of service with respect to the connection but also unlimited data transfer with no "fair use policy". This is because I run home servers and would burn up any kind of fair use limit before you could say Jack Robinson. I do take your point though that there are ISPs out there that do provide a high connection quality at the same time as have good billing and customer support. Its just a shame that you tend to get bitten by the usage limits in the end. My only problem is that not only do I need superb quality of service with respect to the connection but also unlimited data transfer with no “fair use policy”. This is because I run home servers and would burn up any kind of fair use limit before you could say Jack Robinson.

I do take your point though that there are ISPs out there that do provide a high connection quality at the same time as have good billing and customer support. Its just a shame that you tend to get bitten by the usage limits in the end.

]]> by: Paul http://www.kieranoshea.com/2007/05/26/bulldog-are-rubbish/#comment-25115 Sat, 26 May 2007 21:26:51 +0000 http://www.kieranoshea.com/2007/05/26/bulldog-are-rubbish/#comment-25115 Hmmmm as you know I thought I was signing up with Bulldog, then discovered it was Pipex (who I believe own Bulldog) but the lead time to get me sorted was unacceptable. (I was having major connection problems with Tiscali so needed to move) and I eventually went with BT, Option 3. I must say, not a single problem, the speed is superb and ok it's costs me more but I would say worth every penny and they have a fantastic billing system. Hmmmm as you know I thought I was signing up with Bulldog, then discovered it was Pipex (who I believe own Bulldog) but the lead time to get me sorted was unacceptable. (I was having major connection problems with Tiscali so needed to move) and I eventually went with BT, Option 3.

I must say, not a single problem, the speed is superb and ok it’s costs me more but I would say worth every penny and they have a fantastic billing system.

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